Refund Policy

Last updated: 2026

Digital Services Notice

Due to the instant nature of our digital services, refunds are handled differently than physical products.

Automatic Refunds

  • Order fails to deliver
  • Provider error
  • Technical error on our platform

No Refunds After

  • • Successful delivery
  • • Service completed
  • • 24 hours after order completion

Wallet Deposits

Funds added to your wallet never expire. Deposits are non-refundable, but credits can be used for any services at any time.

How to Request a Refund

  1. Contact support via live chat, WhatsApp, or email
  2. Provide your order number and explain the issue
  3. We'll review and process within 24 hours

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